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NDIS registration group 0138: Assistance with supported independent living

Registration group 0138 is “Assistance with supported independent living” on the NDIS Commission's list of registration groups.¹ Here is the audit it needs, the Practice Standards that apply and the documents to have ready.

Waiting for your SIL audit? See what the SIL certification audit checks and how to prepare.

The audit

Stage 1 is a desktop audit: the auditor asks for information and evidence, usually off-site.³

Stage 2 is an onsite audit: the auditor looks at how you carry out your policies and procedures. This can include viewing records, visiting your sites, interviewing staff and participants, and observing supports. The Stage 2 onsite audit should take place within 3 months after Stage 1 is complete.³

If you apply for this group together with any certification group, the whole application is audited by certification.¹ Read verification and certification audits compared.

Practice Standards that apply

Core module, 24 standards⁴

• Person-centred supports
• Individual values and beliefs
• Privacy and dignity
• Independence and informed choice
• Freedom from violence, abuse, neglect, exploitation or discrimination
• Governance and operational management
• Risk management
• Quality management
• Information management
• Complaints management and resolution
• Incident management
• Human resource management
• Continuity of supports
• Emergency and disaster management
• Access to supports
• Support planning
• Service agreements
• Responsive support provision
• Transitions to and from a provider
• Safe environment
• Participant money and property
• Medication management
• Mealtime management
• Waste management

Module 5A: Assistance with supported independent living, 4 standards⁵

• Supported decision-making
• Safeguarding
• Practice governance
• Agreements about tenancy, housing and support arrangements

If you use, or are likely to use, a regulated restrictive practice, Module 2A: Implementing behaviour support plans also applies, and it is assessed by certification.²

Documents to have ready

A starting list. The auditor decides what to sample.

• Policies and procedures for each Core standard that applies to you²
• Incident, complaints and risk registers, with real entries²
• Staff files: worker screening clearances, qualifications, induction, training and supervision²
• Participant files: service agreements and support plans²
• An emergency and disaster management plan²
• Records of quality management and continuous improvement²

Good to know

• New class from 2026-07-01 (F2026L00802). Item 15 (0115) now excludes SIL. Registered 0115 providers moving to 0138 must meet Schedule 7A in the interim.²

Dates for this group

• 1 July 2026: SIL and NDIS digital platform providers must be registered
• 1 July 2026: SIL Practice Standards (Module 5A) apply
• 1 October 2026: Last day for existing unregistered SIL and platform providers to be covered by transition

Questions

Sources

1. Registration groups or classes of support, NDIS Commission
2. NDIS (Provider Registration and Practice Standards) Rules 2018, as at 1 July 2026, legislation.gov.au
3. The quality audit process, NDIS Commission
4. Core module, NDIS Commission
5. Module 5A: Assistance with supported independent living, NDIS Commission

Last reviewed 27 September 2026. Rules change: check the sources before you act.

Based on content from the Federal Register of Legislation and the NDIS Quality and Safeguards Commission website, © Commonwealth of Australia, licensed under CC BY 4.0. CareHelm summarised it in plain English. Check the linked sources for the official text. For the latest legislation go to legislation.gov.au.